Help Center - Terms of Service
Last updated: 08/05/2021

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Application means the software program provided by the Company downloaded by You on any electronic device, named WoiLo

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WoiLo, PT Karya Digital Indo

  • Country refers to: Indonesia

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Application.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Pictures and other information from your Device's camera and photo library

  • Microphone

  • Wi-Fi connection information

  • Storage

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Optional Data

We may collect additional data if You choose to use our services. These data are only collected when You access the corresponding services.

The additional data we will collect when You use our services are:

  • Information regarding your location if You choose to use our Nearby People service

  • Formal identification if You choose to apply for a verification request or registering as a Content Creator

To provide the best user experience, we need to process information about you. The information we collect depends on how you are using WoiLo. Below are some of our rights regarding the data/content you uploaded to WoiLo.

  • Uploaded contents. We have the right to alter or delete contents uploaded to WoiLo without informing the uploader if said content violate the WoiLo Usage Guideline.
  • Your Identity. The identity you enter at WoiLo is only used with the aim of making it easier for you to build social networks at WoiLo such as finding new friends, being able to be found by others, being recognized by your friends and so on. We also need your formal identity if you apply for our Content Creator program to verify that your identity is authentic and real.
  • Your Location. Your location will be recorded if you use the Nearby People feature on WoiLo and will be used to approximate the distance between you and other users in the area.
  • Your Usage. Your engagements to contents and other users will be processed to give you a more personalized user experience.
  • Account Blocking. We have the right to block and delete your account if we receive reports stating that the account you use has violated the policies we made or the applicable law in your country.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated: 08/15/2021

We want our services to be open and can be used by anyone. With that said, we also want our services to be safe, secure, and in accordance with existing legal regulations. Therefore, we ask that you comply with a number of restrictions so that you can become part of WoiLo.

  • You must be at least 12 years of age to join WoiLo.
  • You are not allowed to upload contents containing pornography, violence in any form, defamation, racism, terrorism, and/or other negative content.
  • You are not allowed to provide or sell services related to prostitution, and/or adult products in any form.
  • You are not allowed to impersonate others or provide inaccurate information (hoaxes).
  • You are not allowed to sell a WoiLo account (your account or someone else's).
  • You are not allowed to do anything that could disrupt or damage the operation of the service as it should.
  • You are not allowed to do things that offends or disturb the comfort of other users.

If you violate the conditions stated above, the penalty that we will give ranges from the removal of the content that you uploaded to the blocking of your account.

Changes to This Policy

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.

We will let You know via a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Policy.

You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Last updated: 08/15/2021

WoiLo provides the "Private Account" feature as a form of privacy provided to users. Here are some things that will happen if you make your account a Private Account:

  • Private accounts will be hidden from the public.
  • Only people who have become followers or people who have been approved by you can see your profile.
  • People who have not become your followers or have not yet approved will not be added to your profile visit list when visiting your profile.

Changes to This Policy

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.

We will let You know via a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Policy.

You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Last updated: 08/15/2021

We consider several factors to determine whether your account meets our requirements and is eligible for verification. Some of the requirements we will review is as follows:

  • You can bring a positive impact on the WoiLo user community.
  • You do not assume someone else's identity as your personal identity.
  • You have never violated WoiLo's guidelines.
  • Your account represents a well-known, sought-after person, brand or entity.
  • Your account has a profile picture, bio, and at least 1 post.
  • Your account must be active for at least 1 month at WoiLo.
  • Your identity must be clear, authentic, and real.
  • You are a public figure (celebrity, artist, etc.) who has a positive impact on many people.

If you have met the requirements that we listed, the WoiLo moderator team will consider further before carrying out the account verification process.

Changes to This Policy

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.

We will let You know via a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Policy.

You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Last updated: 08/15/2021

We provide WoiLo Coins to users to make purchases within the WoiLo application with the following conditions:

  • WoiLo coins can only be used in the WoiLo application.
  • WoiLo coins cannot be cashed in.
  • All products that have been purchased with WoiLo Coins cannot be returned or exchanged with other products.
  • All activities done to receive WoiLo Coins for free apart from our intended means will be acted on in the form of blocking your account.

Changes to This Policy

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.

We will let You know via a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Policy.

You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Last updated: 08/15/2021

Terms of Use

Each user is required to agree to the following Lo-Wallet Terms of Use to participate in this program.

  • Woilo does not promise an exact amount of revenue that users will earn. The amount of revenue of users may vary from day to day.
  • We can deduct or remove the funds that have been accumulated in your Woilo account if any activities connected to Your Account are detected to be fraudulent, damaging, and/or harming to WoiLo in any way, shape, or form.
  • Funds that have been accumulated in your Woilo account can be deducted or removed if no activity is detected on your Woilo account for the last 14 days.

Any violation committed by users that can or will harm WoiLo or other users will result in account blocking and the user will not receive the accumulated income.

Withdrawing Lo-Wallet Funds

  • Withdrawal of Lo-Wallet funds can only be done using payment methods provided by Woilo including Local Banks in Indonesia and some Digital Wallets in Indonesia.
  • Withdrawal of Lo-Wallet funds will only be served on weekdays (Monday to Friday) and working hours (09.00 to 17.00 Western Indonesian Time). If you request a withdrawal outside of the specified time frame, your withdrawal request will be processed on the next business day and hour.

Changes to This Policy

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.

We will let You know via a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Policy.

You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.